Frequently Asked Questions| Callen

FAQs:

What areas/cities do you serve?

Callen serves homeowners throughout southeastern Wisconsin, including communities such as Brookfield, Waukesha, Wauwatosa, Germantown, Greenfield, Menomonee Falls, Muskego, and Pewaukee.

Do you offer financing options or payment plans?

Yes, Callen offers financing options to help homeowners move forward with their remodeling projects comfortably and confidently.

Interior Remodeling Process FAQ

What does your full-service design-build process include?

Callen’s full-service design-build process includes initial consultation, space evaluation, personalized design, material selections, professional drawings, project planning, and complete in-house construction managed by the Sales • Design Consultants and carpentry team.

How long does an interior remodeling project typically take?

The timeline depends on the size of the project, the scope of work, and material availability, but Callen provides detailed scheduling before construction begins so you know what to expect.

Will my space be usable during construction?

Usability depends on the size and type of the remodel. Some spaces may have limited access during construction, and Callen will communicate expectations clearly before work begins.

Do you help with material and finish selections?

Yes, the Sales • Design Consultants guide you through all material and finish selections to ensure the design aligns with your style, needs, and budget.

Do you provide 3D renderings or virtual walkthroughs?

Yes, Callen offers 3D renderings so you can visualize the layout, finishes, and overall design before construction begins.

How do you protect my home during the remodel?

Callen protects your home by installing dust barriers, floor coverings, and proper ventilation, and by maintaining clean and organized workspaces throughout the project.

What factors influence the overall cost of a remodel?

Project size, structural changes, materials, fixtures, finishes, labor, and specialty features all influence the total cost of an interior remodel.

What warranties do you offer on workmanship and materials?

Callen provides warranties on both workmanship and materials, giving homeowners long-term confidence in the quality and performance of their completed project.

Kitchen Remodeling FAQs

What is included in a full kitchen remodel?

A full kitchen remodel includes layout planning, cabinetry, countertops, flooring, lighting, appliances, plumbing, electrical updates, ventilation improvements, finishes, and complete installation.

Can I keep my current kitchen layout, or should I change it?

You can keep your existing layout if it works for you, or the Sales • Design Consultants can redesign the layout to improve storage, workflow, and functionality.

How do you handle appliance relocation, plumbing, and electrical updates?

Callen evaluates appliance placement and manages all plumbing and electrical updates to ensure the kitchen is safe, efficient, and compliant with current codes.

Do you address ventilation, lighting, and required code upgrades in kitchens?

Yes, Callen incorporates proper ventilation, upgraded lighting, and all necessary code improvements into every full kitchen remodel.

Bathroom Remodeling FAQs

What is included in a full bathroom remodel?

A full bathroom remodel includes layout design, new cabinetry, tile work, shower or tub replacement, plumbing and electrical updates, ventilation improvements, flooring, lighting, and all finishing details.

How do you handle waterproofing, tile installation, and shower/drain design?

Callen uses industry‑best waterproofing methods, installs tile with precision, and designs proper drainage systems to prevent leaks and ensure long-term performance.

Can you reconfigure the bathroom layout or move plumbing fixtures?

Yes, Callen can redesign the layout and relocate plumbing fixtures when needed to improve functionality and flow.

Do you offer accessible or universal design options?

Yes, Callen offers accessible options such as walk-in tubs, curbless showers, grab bars, and layout adjustments to support mobility needs.

How do you manage bathroom ventilation and humidity control?

Callen installs proper ventilation systems that manage moisture, reduce humidity, and protect surfaces and finishes over time.

What materials are best for durability in bathrooms?

Water-resistant flooring, high-quality tile, quartz countertops, acrylic or tile shower systems, and moisture‑resistant cabinetry are recommended for long-term durability.

Interior Spaces Remodeling FAQs

What types of interior spaces do you remodel?

Callen remodels kitchens, bathrooms, basements, living areas, bedrooms, laundry rooms, mudrooms, and other interior spaces.

Can you remove walls or create open-concept layouts?

Yes, Callen can remove walls, reframe openings, and create open-concept designs when structurally appropriate.

How do you match finishes and materials across rooms?

The Sales • Design Consultants ensure that materials, colors, and finishes coordinate with the overall design of your home for a seamless, cohesive look.

Do you design and install built-ins, millwork, or custom cabinetry?

Yes, Callen designs and installs built-ins, custom cabinetry, and detailed millwork tailored to your space.

How do you address HVAC, electrical, and lighting updates in interior spaces?

Callen evaluates all mechanical, electrical, and lighting needs and integrates upgrades that meet code requirements and enhance comfort and efficiency.

Window FAQs

Which window brands and types do you install?

Callen installs Infinity by Marvin fiberglass windows, offering homeowners high-performing and durable replacement window solutions.

What makes Infinity fiberglass windows different or better than vinyl or wood?

Infinity fiberglass windows are made from patented Ultrex fiberglass, which is eight times stronger than vinyl. They resist warping, expanding, and contracting, and they outperform both vinyl and wood in durability, longevity, and energy efficiency.

What styles and configurations are available?

Infinity windows come in double-hung, casement, awning, bay, bow, sliding, picture, and specialty shape configurations.

Will replacing windows help with drafts, noise reduction, and insulation?

Yes, replacing older windows with Infinity fiberglass windows improves insulation, reduces drafts, minimizes noise, and enhances overall energy efficiency.

Can windows be sized custom or enlarged or reduced in size?

Yes, Infinity windows can be custom sized, and openings can be enlarged or reduced to meet your project needs.

Join Our Team

Here's What Our Employees Say

"Having been with Callen for nearly 20 years, I still get excited talking to new clients about their projects. I also love when I get to work with a past client on a new renovation in their home. Working with Callen has helped with creating a work-life balance for me and my family."

Paulette Sodemann

"Callen’s company culture is irreplaceable, pure, free of drama, empowering, and trustworthy. While culture is huge, being part of “something special” goes deeper. What we do and how we do it reflects in our positive, ongoing relationships with our clients and the community. We complete work that changes and influences lives for the better."

Christopher Wittmann

"I have been working at Callen for 25 years, having started as a carpenter helper. Through the years, Callen has allowed me to grow in my career and as a person. I am now the Production Department Manager and am thankful every day I chose Callen to be my employer of choice."

Steve Turzinski

"During my time with Callen, I have been allowed to showcase my talents. Callen cares for its employees by providing benefits and paid vacation as well as other perks. Callen has trusted my experience by naming me Project Coordinator for the painting and staining division. As I continue to work with Callen, I am excited I will be able to grow this area of the business. At the end of the day, I’m proud of the work I’m able to produce."

Ryan Wojczak